Refund Policy

24kHat thank you for shopping with us. If you are not entirely satisfied with your purchase, we're here to help.

We have a 7-day return policy with a 35% restocking fee for all returns. Qur products can be returned within 7 days of the original purchase date of the product.

To be eligible for a return, please make sure that:

  • The product was purchased in the last 7 days
  • The product is in its original packaging
  • The product isn't used or damaged


Products that do not meet these criteria will not be considered for return.

Send the product with its original packing to:

24kHat LLC. 31West 34th Street, 7th Floor, STE 7207, New York, NY 10001, United States

Shipping charges

Shipping charges incurred in connection with the return of a product are non-refundable.

You are responsible for paying the costs of shipping and for the risk of loss of or damage to the product during shipping, both to and from 24kHat LLC.

Damaged items

If you received a damaged product, please notify us immediately for assistance.

Sale items

Unfortunately, sale items cannot be refunded. Only regular price items can be refunded.

Contact us

If you have any questions about our Returns and Refunds Policy, please contact us by email: contact@24khat.com